Inserviss Labs
Choosing an insurer or broker · from Europe Insurance Brands in AI Answers — a directional read

which insurer has the best customer service in the UK

MEASUREDN = 1 sample per engine — a directional read, not a statistical benchmark.

When we asked, 1 of 3 engines named a European insurer. 3 distinct firms were named in total, never the same across every engine — see the breakdown below.

ChatGPT

No tracked firm named.

Sources cited: which.co.uk

Gemini

Named, in the order the answer mentioned them: Aviva · Direct Line · LV=

Sources cited: carinsuranceexpert.co.uk, insurancetimes.co.uk, moneyweek.com, consumerintelligence.com, nfumutual.co.uk, postonline.co.uk, newsweek.com, pwc.co.uk

Perplexity

No tracked firm named.

Sources cited: consumerintelligence.com, insurancetimes.co.uk, uktelephonenumbers.co.uk, insurancebusinessmag.com, motoringresearch.com, thisismoney.co.uk, press.gocompare.com, allianz.co.uk, +6 more

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