Inserviss Labs
Switching & Alternatives · from B2B SaaS Vendors in AI Answers — a directional read

why companies switch away from Salesforce

MEASUREDN = 1 sample per engine — a directional read, not a statistical benchmark.

When we asked, 3 of 3 engines named a B2B SaaS vendor. 6 distinct firms were named in total, never the same across every engine — see the breakdown below.

ChatGPT

Named, in the order the answer mentioned them: Salesforce · HubSpot · ServiceNow

Gemini

Named, in the order the answer mentioned them: Salesforce · HubSpot · Microsoft Dynamics 365 · Zoho · Pipedrive

Perplexity

Named, in the order the answer mentioned them: Salesforce

Sources cited: sonixo.com, linkedin.com, pedowitzgroup.com, efficient.app, bbdboom.com, trimtabconsultants.com, nutshell.com, membrain.com, +8 more

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