“total cost of switching CRM platforms”
When we asked, 2 of 3 engines named a B2B SaaS vendor. 4 distinct firms were named in total, never the same across every engine — see the breakdown below.
Who does ChatGPT name?
No tracked firm named.
Who does Gemini name?
Named, in the order the answer mentioned them: Salesforce · HubSpot · Microsoft Dynamics 365 · Zoho
Who does Perplexity name?
Named, in the order the answer mentioned them: HubSpot
Sources cited: dench.com, techesperto.com, ecosire.com, handledagency.co, resources.rework.com, getcoherence.io, insightly.com, neondeerdata.com, +10 more
How was this measured?
We put this exact question to ChatGPT, Gemini, Perplexity as part of the B2B SaaS Vendors in AI Answers — a directional read study, once per engine, and recorded every firm each answer named and every source it cited. Each engine is reported on its own — never averaged — because engines name different firms for the same question. Only firms tracked in the study are matched, so a firm missing here may still have been mentioned.
What else do buyers ask about pricing, roi & total cost of ownership?
- how much does enterprise CRM software cost · 4 named
- total cost of ownership of a CRM platform · 6 named
- how to calculate ROI on marketing automation software · open — nobody named
- hidden costs of implementing an ERP system · 1 named
- HR software pricing for a 200-person company · 3 named